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General Questions

There is detailed order information provided when you log into your account. If you still have a question after reviewing your order, please call us toll-free at (800) 227- 2734 Option 2 Monday – Friday 8:00 AM to 5:30 PM EST. A Customer Service representative will assist you.

Technical Support

Having problems with the site? Please call us toll-free at (800) 227-2734 Option 2 Monday – Friday 8:00 AM to 5:30 PM EST. A Customer Service representative will assist you.

Losses, Damages & Missing Parts

Damaged or missing parts must be claimed within 7 days of receiving your product in order to ensure proper credit. Report your claim for lost items within 15 days from the order date in order to ensure proper credit. Please call (800) 227-2734 Option 2 to report your claims.