Login

Products

General Questions

United States

There is detailed order information provided when you log into your account. If you still have a question after reviewing your order, please call us toll-free at 800-444-7643 Monday – Friday 8:00 AM to 5:30 PM EST. A Customer Service representative will assist you.

Technical Support

Having problems with the site? Please call us toll-free at 800-444-7643 Monday – Friday 8:00 AM to 5:30 PM EST. A Customer Service representative will assist you.

Losses, Damages & Missing Parts

Damaged or missing parts must be claimed within 7 days of receiving your product in order to ensure proper credit. Report your claim for lost items within 15 days from the order date in order to ensure proper credit. Please call 800-444-7643 to report your claims.

Canada

There is detailed order information provided when you log into your account. If you still have a question after reviewing your order, please call us toll-free at 888-644-7643 Monday – Friday 8:00 AM to 5:30 PM EST. A Customer Service representative will assist you.

Technical Support Canada

Having problems with the site? Please call us toll-free at 888-644-7643 Monday – Friday 8:00 AM to 6:00 PM EST. A Customer Service representative will assist you.

Losses, Damages & Missing Parts

Damaged or missing parts must be claimed within 7 days of receiving your product in order to ensure proper credit. Report your claim for lost items within 15 days from the order date in order to ensure proper credit. Please call 888-644-7643 to report your claims.